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Delivery Details

Click & Collect

Due to current COVID-19 restrictions Glyndebourne grounds are closed. Customers are able to use the Click & Collect option at checkout but please note collection will be arranged once the Glyndebourne grounds have reopened. The Glyndebourne Shop will contact Click & Collect customers to arranged a date and time to collect orders as soon as restrictions have been lifted, alternatively please contact us to arrange a postal delivery:

Telephone: 01273 815033

Email: shop@glyndebourne.com

The collection point at Glyndebourne will be arranged with you prior to your agreed collection date.

Collection can be made between 9.30am-12.30pm Monday to Friday, excluding Bank Holidays.

Parking is available in the Audience Car Park.

Upon collection, please wear a mask and bring proof of purchase or photo ID.

Please note: the Glyndebourne gardens and access to the auditorium will be closed.

We are unable to fulfil Express Delivery during this time. We will contact you to arrange an alternative delivery method and refund the difference. Apologies for the inconvenience caused. 

Delivery Options & Charges

UK

Click & Collect: FREE
Orders under £30: Standard Delivery £3.50
Orders over £30: Standard Delivery £5.95
Express Delivery: £8.95

Europe

Planning a visit to Glyndebourne? Click & Collect: FREE
Standard Delivery International Tracked & Signed: £15

USA & Canada

Planning a visit to Glyndebourne? Click & Collect: FREE
Standard Delivery International Tracked & Signed: £25

Rest of the World

Planning a visit to Glyndebourne? Click & Collect: FREE
Standard Delivery International Tracked & Signed: £40

UK Standard Delivery

Standard Delivery takes 3-5 days from the day of dispatch.
Express Delivery takes 1-2 days from the day of dispatch. Please note: Express Delivery orders must be placed before 12pm Monday to Friday.

Europe Delivery

Orders are usually delivered via Royal Mail International Tracked & Signed, within 5 to 7 working days from the day of dispatch. We are unable to offer an overseas Express Delivery.

USA & Canada Delivery

Orders are usually delivered via Royal Mail International Tracked & Signed, and are delivered within 10-14 days from the day of dispatch. We are unable to offer an overseas Express Delivery.

Rest of the World Delivery

Orders are usually delivered via Royal Mail International Tracked & Signed, and are delivered within 10-14 days from the day of dispatch. We are unable to offer an overseas Express Delivery.

Bespoke Delivery Charges

Please note that bespoke delivery charges apply to our Art Gallery items, Print to Order and other special items. A fixed shipping price will apply due to the nature of these products. 

Print to Order Delivery

Please note, our Print To Order service is currently experiencing delivery delays. We apologise for the inconvenience caused.
Unframed Prints (per order)
UK £7.00
EU £15
RoW £15

Framed Prints (per item)

UK £12.00
EU £20.00
RoW £40.0

Unframed prints are usually delivered within 5 working days.
Framed prints are usually delivered within 10 working days.
International Overseas delivery times may vary between destination countries.
Please note: our on-demand prints are non-returnable and non-refundable due to the bespoke handmade-to-order nature.

Packaging Environmental Information

The Glyndebourne Shop is committed to using environmentally friendly packaging.
Our brown postal boxes are 100% recyclable. On average our boxes are made from a minimum of 75% recycled fibres.
Our natural loose fill is environmentally friendly, light, economical and odour free made from 100% biodegradable renewable sources.