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Delivery Details

Click & Collect

Customers are able to use the Click & Collect option at checkout however please note, due to COVID restrictions, a collection date and time will need to be arranged. Please contact the Glyndebourne Shop to arrange collection of your order:

Telephone: 01273 815033

Email: shop@glyndebourne.com

The collection point at Glyndebourne will be arranged with you prior to your agreed collection date.

If you have not booked to watch a performance, then collection is to be made between 9.30am-12.30pm Monday to Friday, excluding Bank Holidays. If you are a ticket holder, you are welcome to collect your order during your visit to Glyndebourne.

Parking is available in the Audience Car Park.

Upon collection, please wear a mask and bring proof of purchase or photo ID.

Please note: the Glyndebourne gardens and access to the auditorium will be closed.

Express Delivery may experience some delays during the current lockdown conditions. Apologies for any inconvenience caused. 

Delivery Options & Charges

UK Delivery Charges

Click & Collect: FREE
Orders under £30: Standard Delivery £3.50
Orders over £30: Standard Delivery £5.95
Express Delivery: £8.95

Europe Delivery Charges

Planning a visit to Glyndebourne? Click & Collect: FREE
Standard Delivery International Tracked & Signed: £15

Please be aware that as of 1 January 2021, the UK is no longer part of the European Union. This means that orders being shipped to European Union member countries from this date may now incur duty charges and local taxes which must be paid by the customer on receipt of their package. Rules vary by country and your local government determines the duty and customs charges. Please check your local government advice on these fees and whether you are liable for them. We apologise that we are not able to provide more details on specific country rates.

USA & Canada Delivery Charges

Planning a visit to Glyndebourne? Click & Collect: FREE
Standard Delivery International Tracked & Signed: £25

Rest of the World Delivery Charges

Planning a visit to Glyndebourne? Click & Collect: FREE
Standard Delivery International Tracked & Signed: £40

UK Delivery Options

Standard Delivery takes 3-5 days from the day of dispatch.
Express Delivery takes 1-2 days from the day of dispatch. Please note: Express Delivery orders must be placed before 12pm Monday to Friday.

Europe Delivery

Orders are usually delivered via Royal Mail International Tracked & Signed, within 5 to 7 working days from the day of dispatch. We are unable to offer an overseas Express Delivery.

USA & Canada Delivery

Orders are usually delivered via Royal Mail International Tracked & Signed, and are delivered within 10-14 days from the day of dispatch. We are unable to offer an overseas Express Delivery.

Rest of the World Delivery

Orders are usually delivered via Royal Mail International Tracked & Signed, and are delivered within 10-14 days from the day of dispatch. We are unable to offer an overseas Express Delivery.

Bespoke Delivery Charges

Please note that bespoke delivery charges apply to our Art Gallery items, Print to Order and other special items. A fixed shipping price will apply due to the nature of these products. 

Print to Order Delivery

Please note, our Print To Order service is currently experiencing delivery delays. We apologise for the inconvenience caused.
Unframed Prints (per order)
UK £7.00
EU £15
RoW £15

Framed Prints (per item)

UK £12.00
EU £20.00
RoW £40.0

Unframed prints are usually delivered within 5 working days.
Framed prints are usually delivered within 10 working days.
International Overseas delivery times may vary between destination countries.
Please note: our on-demand prints are non-returnable and non-refundable due to the bespoke handmade-to-order nature.

Packaging Environmental Information

The Glyndebourne Shop is committed to using environmentally friendly packaging.
Our brown postal boxes are 100% recyclable. On average our boxes are made from a minimum of 75% recycled fibres.
Our natural loose fill is environmentally friendly, light, economical and odour free made from 100% biodegradable renewable sources.